Private GP Service
Medical advice about symptoms, diagnosis and treatment
You can be seen quickly in discrete and pristine medical facilities right in the heart of the City, just moments from Bank, Cannon Street, Blackfriars and St. Paul’s. Our flagship clinic is directly adjacent to Mansion House tube station.
Our Private Doctors provide:
Our City of London Private Doctors clinic location
What makes our Private GP service special?
There are a few important parts of our service that we think make us a little different to many other medical practices.
“You are always welcomed with a smile and nothing is too much trouble. I would recommend this practice to anyone.”
“I have been unfailingly impressed by the quality of the care I have received… I cannot praise them too highly. Excellent.”
Sir David Bell
Non-Executive Director, The Economist
“The team make it all about your health and fitness. Whatever your health goals they help you successfully achieve them.”
Partner, Brown Rudnick LLP
What makes our Private Doctors service different?
Our team of Private Doctors are all highly qualified and experienced City GP’s, giving you access to an expert opinion whenever you need professional advice. All our team are UK educated and trained NHS GP’s and attended respected and well-established medical schools.
We’re proud to provide detailed information about the background, skills and experience of each of our doctors, so you can always choose which doctor you would like to see, before you confirm an appointment.
Just like a family GP surgery, you can always be able to see the same doctor too, which gives you continuity of care. Being able to see the same doctor isn’t commonly available using online GP services.
We are able to provide advice and support about all aspects of health and our team all have ancillary qualifications in specialist areas such as dermatology, gynaecology and family planning. With our in-house Physiotherapy service, our clinicians are able to provide responsive, expert care, quickly and easily.
If you need any prescription items we’re pleased to be able to provide a free, same day delivery service to your home or office, within central London. However, we respectfully and politely decline to provide controlled drugs.
Our team are not aligned, influenced or controlled by a private hospital or medical insurer, which gives you independent advice and the highest standards of care. As well as our professional independence, we pride ourselves on delivering continuity of care and highly personalised service.
With clinics in the heart of the City and Canary Wharf, we provide rapid access to expert care for City professionals and businesses. We do not use agency or locum doctors.
To enquire about any of our services, please call our patient support team on 020 7236 3334 or book online.
More information about our Private GP services
Why see a private doctor?
Turning to private healthcare can be hugely helpful, especially as many people face delays in getting appointments at an NHS GP surgery, especially if they need to see a doctor for something that may not be urgent, like a sick note.
Seeing a GP at London City Healthcare will also mean you have greater choice if you need specialist care or support after seeing the doctor.
Making an appointment to see our private doctors is very easy and can be done online using our booking system, or by calling 02072363334 during normal office hours.
Can I book a video consultation?
We’re pleased to provide remote video consultations for registered patients, however, we do not recommend video consultation as being appropriate for first-time patients presenting with a condition about which we have no history.
Whilst video consultations can be very helpful if you’re on a cruise ship or an oil rig, we think they are a poor alternative to a face-to-face consultation, if you have easy access to a GP in person. Diagnosing problems remotely is harder to do and involves more risk, for the patient and the doctor, because it’s very difficult to do a full examination by phone.
For example, using a stethoscope can differentiate between the need to provide antibiotics or not (and given antibiotic resistance is one of the biggest threats to health we take prescribing safely very seriously) and it can even identify heart failure – none of which can be done with an online consultation.
Although we understand that many patients find remote services helpful, because you may be able to access a service very quickly, it’s worth considering the balance between accessibility and the quality of care available.
It’s worth remembering that it is very difficult to obtain any degree of continuity of care with online private doctor services, so you may find you need to explain your medical history many times, which may not be the best use of your time and money.
When choosing a GP, we’d always recommend making sure they’re a registered with the General Medical Council and it’s also worth checking the Care Quality Commission’s (CQC) latest assessment of their premises (there are links below) as not every medical provider in the City is registered with the CQC.
Because the CQC assess medical practices as being safe, effective, caring, responsive and well-led, checking the CQC registration status is a key step towards assessing the quality of the service you are using.
Visiting a private doctor
We’re always pleased to provide detailed quotations in writing as part of your care plan, before commencing any treatment. Although it’s sometimes difficult for a private doctor to know what care may be required, unless you already have a diagnosis, a private GP that doesn’t wish to provide a quote or treatment plan in writing should set some alarm bells ringing – most good doctors should be happy to do so.
Private medical insurance
Private GP services are not always covered by medical insurance, so it’s worth checking to confirm whether you are covered to see a doctor of your own choosing.
If you are covered and you are intending to use private medical insurance to cover any costs, you should always confirm if there is any excess payable on your policy. This is especially important because private doctors may need to request diagnostic tests, such as blood tests or scans, which can often be expensive.
Medical insurance companies are usually very helpful and they’ll be happy to answers any questions you may have – especially whether there is likely to be a difference in the amount they’ll pay towards your care and the likely cost of treatment. If there is, it’s often called “a shortfall” and it’s well worth checking in advance.
Other sources of information
Any doctor practising in the UK must be registered with the General Medical Council. You can check a doctors’ registration using this link.
The Care Quality Commission operates a very thorough inspection and audit programme for NHS and private doctors in the UK. You can find the latest report for any clinic or care provider using this link.