You can discuss the case history and background before submitting a referral, which helps us assign the most appropriate clinician to support the case.

We’re happy to advise on the best questions to include in a referral before you complete the form. However, once we receive the completed referral form, we can only discuss it with the employee’s explicit informed consent, as this is when the clinician/patient relationship is established, and medical confidentiality applies.

During the assessment, we can only act on the information provided in the referral form, which the employee has the right to access.

We cannot discuss what occurs during the assessment or what will likely be in our report, as we must complete a consent process with the employee. Please contact us for further information.