As an occupational health provider in the UK, London City Healthcare understands the importance of creating an inclusive and accommodating work environment for all employees. Making reasonable adjustments is not only a legal requirement under the Equality Act 2010 but also a crucial aspect of fostering a diverse and productive workforce. This article will guide human resource managers in understanding and effectively implementing reasonable adjustments.

Understanding Reasonable Adjustments

What are Reasonable Adjustments?

Reasonable adjustments are changes or modifications made to a job, work environment, or employment practices that enable individuals with disabilities to perform their job duties effectively and enjoy equal employment opportunities. These adjustments are designed to remove or mitigate the barriers that may disadvantage an employee with a disability, ensuring they can work on an equal basis with their colleagues.

Legal Obligations under the Equality Act 2010

The Equality Act 2010 places a legal duty on employers to make reasonable adjustments for employees with disabilities. This obligation applies to all aspects of employment, including recruitment, training, promotion, and dismissal. Failure to make reasonable adjustments can result in a claim of disability discrimination.

Identifying the Need for Reasonable Adjustments

Recognising when an employee may require reasonable adjustments is crucial. Employers should be proactive in engaging with their employees and creating an open and supportive environment where individuals feel comfortable disclosing their disabilities and discussing their needs. Some common indicators that an employee may require adjustments include:

  • Difficulty performing specific job tasks
  • Frequent absences due to a health condition
  • Requests for specific equipment or modifications to the work environment
  • Disclosure of a disability during the recruitment process or employment

Implementing Reasonable Adjustments

Assessing the Needs of the Employee

Once the need for reasonable adjustments has been identified, employers should engage in a collaborative process with the employee to assess their specific requirements. This may involve discussions with the employee, their medical professionals, and occupational health experts like those at London City Healthcare. The assessment should consider the employee’s job role, the nature of their disability, and the potential impact on their work performance.

Types of Reasonable Adjustments

Reasonable adjustments can take various forms, depending on the individual’s needs and the nature of their disability. Some common examples include:

  • Modifying work schedules or hours
  • Providing ergonomic equipment or assistive technology
  • Adjusting job duties or reallocating tasks
  • Making physical changes to the work environment, such as improving accessibility
  • Providing additional training or support
  • Allowing for flexible work arrangements, such as remote working

Determining Reasonableness

When considering reasonable adjustments, employers must assess the reasonableness of the proposed changes. Factors to consider include the effectiveness of the adjustment in removing the disadvantage, the practicality and cost of implementation, and the resources available to the employer. Employers are not required to make adjustments that would impose a disproportionate burden on the organisation.

Reviewing and Monitoring Adjustments

Implementing reasonable adjustments is an ongoing process. Employers should regularly review and monitor the effectiveness of the adjustments made, ensuring they continue to meet the employee’s needs and enable them to perform their job duties effectively. Regular discussions with the employee and their line manager can help identify any necessary changes or additional support required.

Best Practices for HR Managers

Developing an Inclusive Workplace Culture

Creating an inclusive workplace culture is essential for encouraging employees to disclose their disabilities and request reasonable adjustments. HR Managers should promote a culture of openness, respect, and understanding, where diversity is celebrated and accommodations are seen as a normal part of the workplace.

Training and Awareness

Providing training and raising awareness among managers and employees about reasonable adjustments and disability inclusion is crucial. This can help break down stereotypes, reduce stigma, and create a more supportive work environment. Training should cover topics such as recognising the need for adjustments, the legal obligations of employers, and best practices for implementing and managing adjustments.

Collaborating with Occupational Health Professionals

HR Managers should establish strong partnerships with occupational health providers like London City Healthcare to support the implementation of reasonable adjustments. London City Healthcare’s team of experienced professionals offers occupational health assessments, fit for work assessments, and health questionnaires to businesses throughout the UK. They can provide expert guidance on assessing employee needs, identifying appropriate adjustments, and monitoring their effectiveness, as well as valuable advice on compliance with legal requirements and best practices in disability management.


Reasonable adjustments are a vital aspect of creating an inclusive and accommodating workplace for employees with disabilities. By understanding the legal obligations, assessing employee needs, and implementing appropriate adjustments, HR Managers can ensure compliance with the Equality Act 2010 and foster a diverse and productive workforce.

Developing an inclusive workplace culture, providing training and awareness, and collaborating with occupational health professionals like London City Healthcare are key strategies for successfully managing reasonable adjustments. By prioritising these practices, HR Managers can create a work environment where all employees, regardless of their disabilities, can thrive and contribute to the organisation’s success.

Remember, making reasonable adjustments is not only a legal duty but also a demonstration of an organisation’s commitment to equality, diversity, and inclusion. By embracing this responsibility, UK employers can build stronger, more resilient, and more successful businesses.

This article has been written by London City Healthcare, a leading occupational health provider in the UK. Our team of experienced professionals is dedicated to supporting employers in creating healthy, safe, and inclusive workplaces. We offer a range of services, including occupational health assessments, fit for work assessments, and health questionnaires to businesses throughout the UK. For more information on our services, please contact us directly on 0207 236 3334.

Dr Amun Kalia

Dr Amun Kalia

Dr. Kalia helps to run the Occupational Medicine provision for London City healthcare and is a company doctor for one of the largest multinational companies based in the UK.

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